Whatever the size of your business you’ll want to ensure that customer service is of a high standard, that delivery or order details are correct and that financial/insurance transactions are recorded to comply with regulatory bodies such as the FCA. Most of all you’ll want to prove ‘who said what’ in a dispute to avoid costly repercussions. Call Recording is the solution and Vidicode UK’s Apresa range is tailored to fit any need!
For medium to large requirements:
If your company needs a fully integrated call recording system the Vidicode Call Recorder Apresa is a simple, effective and secure solution made for you. You’ll love the Agent Evaluation module to help improve employee performance, at glance Call Statistics show call activity in real time and Screen Recording enables you see what was done on the computer at the time of the call. The Apresa range is compatible with a wide range of configurations, whether you use hosted IP or one of the major PBX’s.
Vidicode offers three variants of the Apresa system: the Apresa Standard Server, the Apresa Compact-line or the Apresa Software-only. With these three solutions, we are sure that you can find the one that will fit your requirements.
Call us now on 01625 617138 for a no obligation consultation with our call recording expert or download the Apresa free brochure here.
For small to medium requirements:
If you are a small business, remote worker or you just need an entry level, but expandable, recording solution the all new Vidicode V-Tap Recording Range will be perfect for you! The V-Tap range allows recording from single analogue lines or up to 30 ISDN lines or 50 IP channels.
The V-Tap Call Recorders are smaller and more flexible than Call Recorders have ever been before and offer a rapid return on investment. With options to record to SD card, direct to PC or upload calls to the Apresa system the V-Tap PRI can start small and grow to a capacity of 30 channels. If your plans are to grow rapidly you might want to consider talking to our call recording expert about the Vidicode Apresa System.
Call us now on 01625 617138 for more information on the V-Tap range or to request a quote. You can also download the Apresa V-Tap free brochure here.